Frequently Asked Questions
Everything you need to know about Muvo. New: Muvo Scout overview and plan details. Can't find what you're looking for? Get in touch.
Muvo is an AI-enhanced media platform that lets you organize, discover, and stream your personal media library. It automatically enriches your files with rich metadata from TMDB — posters, synopses, cast info, ratings, and more — giving your library the look and feel of a premium streaming service.
Muvo builds on the media server concept with three key differentiators: (1) Advanced AI features like semantic search, intelligent recommendations, and Muvo Scout, (2) a modern React-based UI inspired by the best streaming platforms, and (3) built-in TMDB enrichment with no plugins required. Muvo offers a three-tier pricing model (Free, Premium, and Muvo AI+) to suit every user.
Muvo has three tiers: Free, Premium (£3.99/mo), and Muvo AI+ (£14.99/mo). The Free tier includes everything you need to run a media server locally — installation, TMDB metadata, basic search, and up to 100 users per server. Premium adds remote streaming, hardware transcoding, offline downloads, and more. Muvo AI+ unlocks all AI features including Muvo Scout, semantic search, recommendations, and smart playlists.
Muvo supports all major video formats including MP4, MKV, AVI, MOV, WMV, FLV, WebM, and M4V. The scanner automatically detects TV series (season/episode naming), movies, and extracts metadata like year, title, and quality from filenames.
When you scan your media library, Muvo identifies each title and queries The Movie Database (TMDB) API to fetch high-resolution posters, backdrop images, synopses, cast & crew with photos, episode stills and titles, air dates, runtimes, genres, and ratings. TV series episodes are automatically grouped by season. All of this happens in seconds.
Remote streaming is on our roadmap (Phase 4). Currently, Muvo works as a local media server accessible from your home network. Remote access with secure tunneling, adaptive bitrate streaming, and multi-user support are planned for upcoming releases.
The Muvo media server is built with Electron and currently supports Windows (10 or later, 64-bit). macOS and Linux support are coming soon. The web-based UI works in any modern browser, and we're planning native mobile apps for iOS and Android.
Absolutely. Your media stays on your hardware, and your metadata is stored locally. The only external calls are to TMDB for metadata enrichment (poster images, synopses, etc.). We don't collect viewing history or telemetry. Your library is yours alone.
No. Muvo comes with built-in TMDB integration out of the box. The API key is embedded in the server, so metadata enrichment works immediately after installation with zero configuration.
After installation, the setup wizard walks you through adding media library folders. Point Muvo to any folder on your system (e.g., your Movies or TV Shows folder), and it will recursively scan for video files, detect titles, and automatically fetch metadata. You can add, remove, and re-scan libraries at any time from the Manage page.
We're actively building: Phase 1 (Foundation) and Phase 2 (Media Engine) are complete. Phase 3 (Experience — the UI, dashboards, and library management) is in progress. Coming next: video playback and transcoding (Phase 4), and AI-powered recommendations and semantic search (Phase 5). Check our homepage for the detailed roadmap.
We welcome feedback and suggestions! You can report bugs or suggest features through our support page. Join our Discord community to connect with other users and stay updated on development progress.
Muvo Scout is your library-aware AI inside Muvo. Ask what to watch, get suggestions drawn from films and shows you actually own, refine semantic search in conversation, and use natural language for playback-oriented commands and setup help. Scout is included with Muvo AI+ and uses cloud models while your media stays on your server.
Muvo Scout is the name of our AI — the conversational experience in the app. Muvo AI+ is the subscription tier that unlocks Scout together with semantic search, AI recommendations, voice search, smart playlists, AI metadata enrichment, and related features. You need Muvo AI+ to use Scout; the plan is billed per user.
Premium (£3.99/mo) unlocks the full streaming experience: remote access, hardware transcoding, skip intro/credits, offline downloads, unlimited libraries, advanced dashboard, parental controls, and priority support. Muvo AI+ (£14.99/mo) includes everything in Premium plus all AI features: Muvo Scout, semantic search, AI recommendations, AI server setup assistant, smart playlists, voice search, AI scene analysis, AI subtitles, AI upscaling, and smart transcoding predictions.
Muvo AI+ is a per-user subscription. A server owner's subscription does not automatically extend to other users on that server. Each user who wants AI features needs their own Muvo AI+ subscription. All servers support up to 100 users regardless of plan.
Each Muvo Media Server supports up to 100 users, regardless of which plan you're on. Server owners and users can each independently choose their own subscription tier (Free, Premium, or Muvo AI+).
Yes. Remote streaming (outside your local network) requires either a Premium or Muvo AI+ subscription. Users on the Free tier can only stream on the local network where the server is installed.