Frequently Asked Questions
Everything you need to know about Muvo. New: Muvo Scout overview and plan details. Can't find what you're looking for? Get in touch.
Muvo is an AI-enhanced media platform that lets you organize, discover, and stream your personal media library. It automatically enriches your files with rich metadata from TMDB, including posters, synopses, cast info, ratings, and more, so your library gets the look and feel of a premium streaming service.
Muvo builds on the media server concept with three key differentiators: (1) Advanced AI features like semantic search, intelligent recommendations, and Muvo Scout, (2) a modern React-based UI inspired by the best streaming platforms, and (3) built-in TMDB enrichment with no plugins required. Muvo offers a three-tier pricing model (Free, Premium, and Muvo AI+) to suit every user.
Muvo has three tiers: Free, Premium (£3.99/mo), and Muvo AI+ (£14.99/mo). The Free tier includes everything you need to run a media server locally: installation, TMDB metadata, basic search, unlimited libraries, and up to 100 users per server. Premium adds remote streaming, hardware transcoding, offline downloads, and more. Muvo AI+ unlocks Scout, semantic search, recommendations, approved Plans, memory, and related AI features.
Muvo supports all major video formats including MP4, MKV, AVI, MOV, WMV, FLV, WebM, and M4V. The scanner automatically detects TV series (season/episode naming), movies, and extracts metadata like year, title, and quality from filenames.
When you scan your media library, Muvo identifies each title and queries The Movie Database (TMDB) API to fetch high-resolution posters, backdrop images, synopses, cast & crew with photos, episode stills and titles, air dates, runtimes, genres, and ratings. TV series episodes are automatically grouped by season. All of this happens in seconds.
Yes. Muvo supports remote access through the web app and supported players. Premium or Muvo AI+ is required for remote streaming outside your local network; Free users can stream on the local network where the server is installed.
The Muvo media server ships for Windows and Linux (installer, tarball, Docker, or your preferred Linux flow). Players include the web app, Windows player, Android and Android TV (APK sideload where needed), plus Fire TV and NVIDIA Shield via the Downloader workflow. Linux desktop player builds, macOS, iOS, Smart TV apps, Chromecast, Xbox, Roku, and NAS-specific installers are on the roadmap or not yet generally available everywhere.
Your video files stay on your hardware and playback is served by your media server. Metadata enrichment can call TMDB, account features use Muvo cloud services, and AI features can send text prompts and library context such as titles, metadata, and watched state to cloud model providers. Muvo does not upload your raw movie files for Scout.
No. Muvo comes with built-in TMDB integration out of the box. The API key is embedded in the server, so metadata enrichment works immediately after installation with zero configuration.
After installation, the setup wizard walks you through adding media library folders. Point Muvo to any folder on your system (e.g., your Movies or TV Shows folder), and it will recursively scan for video files, detect titles, and automatically fetch metadata. You can add, remove, and re-scan libraries at any time from the Manage page.
The four-client core and Scout-at-the-core work are complete. Current roadmap focus is living-room reach (Chromecast and Smart TV), clearer public website/payments/trust pages, platform packaging, and broader install options such as NAS/Docker shells.
We welcome feedback and suggestions! You can report bugs or suggest features through our support page. Join our Discord community to connect with other users and stay updated on development progress.
Muvo Scout is your library-aware AI inside Muvo. Ask what to watch, get suggestions drawn from films and shows you actually own, refine semantic search in conversation, review multi-step Plans before writes run, and use natural language for playback-oriented commands and setup help. Scout is included with Muvo AI+ and uses cloud models while your video files stay on your server.
Muvo Scout is the name of our AI and the conversational experience in the app. Muvo AI+ is the subscription tier that unlocks Scout together with semantic search, AI recommendations, voice/multi-device workflows, smart playlists, approved Plans, AI metadata enrichment, and related features. You need Muvo AI+ to use Scout; the plan is billed per user.
Premium (£3.99/mo) unlocks the full streaming experience: remote access, hardware transcoding, skip intro/credits, offline downloads, advanced dashboard, parental controls, and priority support. Muvo AI+ (£14.99/mo) includes everything in Premium plus Scout, semantic search, AI recommendations, AI server setup assistant, smart playlists, approved Plans, memory, voice/multi-device workflows, and AI metadata enrichment.
Muvo AI+ is a per-user subscription. A server owner's subscription does not automatically extend to other users on that server. Each user who wants AI features needs their own Muvo AI+ subscription. All servers support up to 100 users regardless of plan.
Each Muvo Media Server supports up to 100 users, regardless of which plan you're on. Server owners and users can each independently choose their own subscription tier (Free, Premium, or Muvo AI+).
Yes. Remote streaming from the web app or from supported players outside your local network requires Muvo+ (Premium) or Muvo AI+ for that viewer account. There is no separate per-device unlock; Free users stream on the home network only.